Help

How to use the website

KABANASIA is the official supplier of KABAN equipment for manufacturing PVC and aluminium windows and facades. On the website you can choose a machine, order spare parts, find a part by photo, buy or sell used equipment, and keep a service log for your machines.

What you can do

• Catalogue — all machines by section and type, specifications, videos, model comparison.
• Spare parts — search by part number or name, prices, request without phone calls.
• Photo-based part search — take a photo of a part and the system will find it in the KABAN catalogue.
• Assembly diagrams — machine drawings with part numbers and prices.
• Trade-in — used machines with the city where they are located; sell your own machine.
• QR service — a sticker on the machine opens its service log and lets you call an engineer.
• Personal account — orders and their statuses, your machines, maintenance schedule, listings.
• Production automation — how the machines work together with 1C software and how we launch a turnkey plant.

Find a machine

1. Click Catalogue in the header or choose a section on the home page.
2. Specify the equipment type in the menu on the left (on mobile — the menu button).
3. Open the machine page and click Get a quote and price — a manager will reply within 30 minutes during business hours.

Order a spare part

1. Open Spare parts and service.
2. Enter the part number or name and, if necessary, select the machine model.
3. Click Add to request next to the item you need, then Checkout in the panel at the bottom of the screen.

Contact us

1. The header has Call, WhatsApp and Telegram buttons; the phone number is at the bottom of every page and in the contacts section (on mobile — the bottom bar).
2. Buttons Get a quote and forms on the pages send your request directly to a manager.

Machine catalogue and search

The catalogue is divided into sections (PVC, aluminium, special equipment, compressors, etc.) and equipment types within each section.

What you can do

• Browse the machines in a section and filter by type.
• Search by code or name — results appear as you type.
• Add machines to comparison.
• Request a quotation directly from the card in the list.
• Section Automation (WINPRO software and turnkey factory) — a separate item in the top menu.

Find a model by code

1. Enter a code in the search box, for example FA 2010.
2. Click the card that appears.

Select by type

1. Open a section (for example "PVC equipment").
2. Choose a type in the menu tree: saws, machining centres, welding, corner cleaning…
3. Compare suitable models using the button with the scales icon.

Production automation and turnkey factory

A section on how KABAN machines work together with 1C-based production management software, and how we launch window factories on a turnkey basis.

What you can do

• See the data chain: order → technology → cutting optimisation → CNC job → paperless shop floor → quality control.
• Walk through the entire PVC window production cycle station by station — with a specific KABAN machine at each stage (links lead to the catalogue).
• See machines for aluminium and facades: cutting, CNC machining, corner crimping.
• Learn the 7 steps of launching a factory: from audit and shop floor design to industrial start-up and service.
• Submit a request Get a factory plan or message us on WhatsApp / Telegram.

Get an automation plan

1. Open Automation in the top menu.
2. Click Get a factory plan.
3. Tell us what you produce, how many frames per shift you need and your shop floor area — a manager will prepare the equipment, software and launch stages.

Production line payback calculator

An approximate calculation: how many frames per month the production will output, what the gross profit will be and how many months it takes for the equipment to pay back.

What you can do

• Set the capacity (frames per shift), number of shifts, working days and utilisation.
• Enter your margin per frame and the equipment cost.
• Send the calculation to a manager — they will prepare an exact quote.

Calculate

1. Open Payback calculator (in the site footer and in the "Automation" section).
2. Move the "Frames per shift" slider, enter your margin and the equipment cost.
3. The result on the right updates instantly. Click Get an exact calculation and quote.

Call a technician for servicing

Request a KABANASIA service engineer visit to your production site: scheduled maintenance, repair, diagnostics, commissioning, operator training.

What you can do

• Select the type of work and tick "Urgent — machine is down".
• Specify the machine model and serial number, address and preferred date.
• Attach a photo or video of the fault.
• Receive a request number and confirmation by e-mail.

Request a technician

1. Open Spare parts and service → Call a technician (or the menu item).
2. Fill in the type of work, machine, address and contact details.
3. Click Request a technician — the engineer will call you and agree on the visit date.

Machine page

Everything about the model: photos, purpose, technical specifications, configuration, videos, documents, unit diagrams and spare parts.

What you can do

• Request a quotation and price.
• Write on WhatsApp (with a ready-made message about the model) or on Telegram.
• Download the PDF brochure.
• Add to comparison.
• Open unit diagrams and order spare parts for this model.

Get a quote

1. Click Get a quote and price.
2. Enter your name, phone, country and, if you wish, your capacity.
3. Submit — your request will go to a manager, who will contact you.

Order a spare part for this model

1. Scroll to the section Spare parts and documentation.
2. Open the diagram of the required unit or click Photo-based part search.
3. Parts added from the machine page will be placed into a request with the selected model already specified.

Model comparison

A table of parameters for several machines side by side.

What you can do

• Compare several models from the same category.
• Show only the differing parameters.

Compare machines

1. On the cards or the machine page, click Add to comparison.
2. A panel will appear at the bottom of the screen — click Compare.
3. Turn on Differences onlyto hide identical rows.
4. To remove a model, click the cross in its column.

Spare parts: search and request

A catalogue of genuine KABAN spare parts with prices. Requests are placed online, and the status is visible in your personal account.

What you can do

• Search by part number (with spaces, hyphens and typos) or by name.
• Filter by machine model and category.
• See price and availability.
• Build a request from several parts.
• See which assembly diagrams a part appears on.

Find by part number

1. Enter the part number in the search, for example 3051-102.
2. If there is no exact match, the site will suggest similar part numbers.

Place a request

1. Click Add to request for the parts you need, specify the quantity.
2. In the panel at the bottom of the screen, click Checkout.
3. Sign in or register — this is required to see the order status.
4. Check the machine (it is filled in automatically if you ordered from the machine page), attach a photo and submit.

Don't know the part number

1. Click Identify by photo or Send a photo.
2. Take a photo of the part and the machine nameplate — the system or an engineer will identify the part.

Part search by photo

Artificial intelligence recognises the part and the machine nameplate and searches for it in the KABAN catalogue. If confidence is low, the request goes to an engineer.

What you can do

• Upload 1–5 photos of the part and a photo of the machine nameplate.
• Add the marking from the part or a description.
• Get options with price, match percentage and location on the assembly diagram.
• Add the part to your request right away or pass the request to an engineer.

How to take the photos correctly

1. The whole part on a light background, without glare.
2. Separate close-ups of markings, numbers and inscriptions.
3. The machine nameplate: model and serial number.
4. A ruler or coin alongside for scale.

Find a part

1. Click Part photo and select the images (on a phone you can take the photo right away).
2. Add a photo of the nameplate and, if you know it, select the machine from the list.
3. Click Find part and wait 5–15 seconds.
4. If found — That's it — add to request. If not — Not this one and Pass to an engineer.

Assembly diagrams

Machine assembly drawings from the manufacturer's catalogue with item numbers, part numbers and prices.

What you can do

• Find a part by its number on the drawing.
• See where the part is located on the diagram.
• Add a part to your request; for parts without a price, request a quote.

Order from the diagram

1. Open the machine → unit Spare parts and documentation → the required assembly.
2. Click a number on the drawing — the part will be highlighted in the list (and vice versa).
3. Click Add to request or Request.
4. The button Enlarge enlarges the drawing.

Trade-in: buy and sell used equipment

Used machines from KABANASIA and from owners. Each listing shows the city where the machine is located. All deals go through a manager.

What you can do

• Search by model, filter by city and condition.
• View photos, description, year, operating hours and price.
• Submit a purchase request.
• List your machine for sale (account login required).

Buy

1. Open a listing and see which city the machine is in.
2. Click I want to buy, enter your name and phone number.
3. A manager will call you back and arrange inspection, checking, delivery and commissioning.

Sell

1. Click Sell your machine — your personal account will open.
2. Fill in the listing and submit it for review (details in the "Trade-in" help section of your account).

Machine by QR code

The QR sticker on the machine opens its page: service log, scheduled maintenance, spare parts, documents and service request. No login required.

What you can do

• See when and what work was done on the machine.
• Find out when the next maintenance is due.
• Call an engineer — the model, serial number and history are sent automatically.
• Order spare parts for this model.

Request service

1. Scan the QR code with your phone camera.
2. Click Contact service, choose: breakdown, spare part or question.
3. If the machine is down, check Machine stopped — urgent.
4. Describe the problem, attach a photo or video, and enter your name and phone number.
5. Click Send to service — an engineer will call you back.

Registration and sign-in

A personal account is needed to place orders, track their status and correspondence with an engineer, and manage your machines and listings.

What you can do

• Register in a minute.
• Reset your password via e-mail.

Register

1. Click Account in the header → Registration.
2. Enter your name, phone number, e-mail, company and password.
3. After registering, you will go straight to your account.

Forgot password

1. On the login page, click Forgot password?
2. Enter your e-mail — you will receive a link to set a new password.